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Frequently Asked Questions
Do Superior Light
and Sound take requests?
Absolutely! We play the music that you and your guests want to hear.
Plus - we WON'T play the music you DON'T want to hear. If a guest
requests a song you have asked NOT be played or may be
inappropriate, we politely inform them and lead them to another song
more appropriate for your event. How is Superior Light and Sound DJ
Services better than a band? There are many reasons! The music will
never stop because we don't take breaks between sets. We can play a
huge variety of music (just check out our Play List). All of the
music sounds just like you hear it on the radio. We can play all of
your requests (not just those that the band knows). We cost less
than half as much as a band.
How will Superior
Light and Sound DJs dress for my event?
We will dress anyway you like from casual to formal. Our standard
dress for weddings and corporate events is a black dinner suit and
single button white shirt. Our goal is not to detract from the event
by overshadowing the participants with flashy clothes. It is YOUR
event - the focus should be on YOU! If you have any special requests
regarding clothing, make sure to put that on your worksheet.
Will Superior Light
and Sound show up early to set up for my event?
We always arrive at least one and one-half hour early for every
event. In many cases, we arrive even earlier to make sure everything
is ready to go on time. Once at your event location, we coordinate
with photographers, videographers, caterers and event supervisors to
make sure your event runs smoothly.
Who will control the
volume at my event?
You will. We don't want to hurt anyone's hearing or offend anyone.
Simply tell us if the volume is either too loud or too soft and we
will immediately adjust our sound system. For sound during meals, we
keep the volume to a level that enables everyone to be able to carry
on a conversation without raising their voices. Once the dancing
begins, the volume is raised to a level appropriate for your event
location.
Does Superior Light
and Sound use professional equipment?
All of our DJ equipment is professional and top-of-the-line in the
DJ industry. We have a variety of equipment that is interchangeable
so that we can adapt to any size location.
How many times will
you announce the name of your company during our event?
Zero. None. Nada. No way. Your event should not be looked at as an
opportunity for us to advertise. We have more business than we can
handle, so advertising is not necessary. If you choose to recognize
us in your event program or announcements, that is fine. However, we
will not bring up our name unless it has been requested.
Don't you put up a
large Superior Light and Sound DJ Services sign?
No. We don't even put
up a small one. Not even a tiny one. Not even an itsy-bitsy,
teeny-weenie . . . - okay - you get the picture.
How far is Superior
Light and Sound DJ Services willing to travel for an event?
We are willing to travel anywhere. In the past, we have provided DJ
Services for events around the Upstate South Carolina, Western North
Carolina and Atlanta Georgia. We give you a travel allowance of up
to 40 miles one way. Longer distances will require a per diem based
on mileage. Contact me for more information!
Does Superior Light
and Sound require a retainer fee and a signed contract?
Yes. I require a non-refundable retainer fee on all events. We will
send you a contract and expect you to return it with your signature
and retainer fee within two weeks. Your date is not officially
secure until your retainer fee and contract is in our hands.
However, we will not book another event on your day while your
contract is outstanding. If we do not receive your retainer fee and
contract by your due date listed on your contract, we reserve to
rebook the date without notice.
Is my retainer fee
refundable?
No. Your retainer fee is non-refundable to protect us from lost
bookings due to us scheduling your event.
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